BBQ Luv

SHIPPING INFO

1. Free Pickup Option: For our local customers or those in the vicinity, we offer a free pickup option from our restaurant. Simply select the "Pickup" option during checkout. We will notify you when your order is ready for collection.

2. Pickup Location: Blu's Barbeque 17630 Preston RD. Dallas, TX 75252 Tue-Sun 11am-8pm or until SOLD OUT

For further queries regarding shipping or pickup, please contact our customer service at info@blusbarbeque.com

3. Customer-Paid Shipping: All orders are subject to shipping fees.  The exact shipping cost will be calculated based on the destination and weight of your order and will be provided at checkout. Orders $75+ include free shipping.

4. Shipping Quote: The shipping amount presented at checkout is an estimate based on the information you've provided. Please ensure your address and other details are accurate to receive an accurate shipping quote. Orders $75+ include free shipping.

Thank you for choosing us! Safe travels and bon appétit!

RETURN & REFUND POLICY

Thank you for shopping with us. We want to ensure that you have the best shopping experience and are satisfied with your purchase. Please carefully read our policy regarding returns and exchanges.

Exchange Policy:

• Exchange for Different Size: If the size of the item you purchased does not fit as expected, you are welcome to exchange it for a different size.
• Exchange Period: Exchanges must be initiated within 30 days of the purchase date. Items presented for exchange after this period will not be accepted.
• Condition of Item: To be eligible for an exchange, the item must be returned in its original condition, unworn, unwashed, and with all original tags attached.
• Proof of Purchase: Please provide the original receipt or proof of purchase when seeking an exchange.
• Shipping: Customers are responsible for return shipping costs. Once we receive the shirt and inspect it, we will send the replacement size. Shipping for the replacement shirt will be covered by us.

Refund Policy:

We currently do not offer refunds. We only provide exchanges for different sizes as per the conditions mentioned above.

 

Your satisfaction is our top priority. We appreciate your understanding and thank you for shopping with us.